You select the Collect Point delivery option.

You fill in all the necessary information for completing and confirming the online.

You access the preferred online store and you add to basket the product that you wish to purchase.

HOW DOES IT WORK IF YOU ARE THE RECEIVER ? HOW DOES IT WORK IF YOU ARE THE RECEIVER ? HOW DOES IT WORK IF YOU ARE THE SENDER (ONLINE STORE) ?

Check on Delivery, Return of Documents, oPOD, printed AWB or other than issued by selfAWB are not available.

The Collect Point service through PayPoint network can be associated exclusively with the Standard and Collector Account Reimbursement services.

Only 1 parcel or 1 envelope/dispatch is accepted.

Important! The fees for the services provisioned by PayPoint Romania are fully borne by FAN Courier and will not reflect in the charged transport cost already settled through contract.

We offer the possibility to integrate the Collect Point service directly in your web platform, so that your customers can easily identify and select the PayPoint stores (Google Maps, combo locations list).

The representatives of PayPoint stores were carefully selected and trained, so that the final customers would benefit of high standard services.

The partnership between FAN Courier and PayPoint Romania implied the integration of some complex monitoring and control systems upon the processes, so that all the operational flows would provide safety and best conditions to all the implied parties.

The avoiding of the situation when the customer is not found at the address, cannot stay at the specified address to wait for the courier’s arrival, does not have the reimbursement money ready, requests another day for delivery or refuses the dispatch because of its delay.

The considerable decrease of orders’ return rate.

The possibility to pick-up the dispatch in 7 calendar days from notification, during the optimum hours for the customer.

The proximity and large coverage area of the PayPoint Romania network.

For your customers, Collect Point is the efficient, flexible and comfortable alternative to pick-up the online orders, offering the following benefits:.

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